Herrmann & Langer GmbH - Wildau

Lukas H.

I drove all the way out from Berlin and they couldn’t help me at all. Told me to call another time. What a waste of my time!

Edit: You shouldn’t have to make an appointment to look at a car. If salespeople are busy, give your customers an option to wait. I bought my car elsewhere…

Joe B.

I bought a brand new KIA there about 3 years ago. This week I received a letter from them stating, that they terminated their contract with KIA and will no longer provide services. H & L blame the lack of available work force and basically everyone, but themselves. And they also will not honour the 7 year waranty promised when I bougth the car. Horrible! I will never buy a car there again and urge everyone to do the same.

Lennart Y.

Bought a young Kia EV6 here (9000km). The dealer neglected to mention that the car had scrapes on the side that damaged both the paint on two panels and scratched the rim. This was not mentioned in the description of the car, nor visible on the pictures. When we contacted them, they stated this was "normal wear and tear". Not trustworthy as the other reviews also show.

Dany N.

Be careful, these people are scammers !! DON'T BUY ANY USED CAR HERE !
We bought a car from them with a service light on the dashboard, the seller said it was normal and that it would go away. We were also told that since the vehicle was bought in a Peugeot dealership we would have access to services even in Belgium and that the warranty would be applied anywhere. We traveled almost 2800km to buy a vehicle that was supposed to be in good working conditions, and 4 months later we learn that the service light is related to a oil pressure problem that could simply ruin the engine in a few kilometres. We tried to ask the dealership why they said we would be covered by the warranty when it's obviously not the case, and they simply replied that we agreed and signed a document (apparently in German, not in English like the other documents of course) saying that they have no responsibility over the vehicle's condition once it is out of their hands. They played us, knowing perfectly they were selling a broken car to young people that wouldn't be able to fight back. This is just not right, anybody involved into this type of scams should be dragged in a court law. I hope you're happy feeding your family that way, I'd be ashamed.

MVC

Once asked to wear a mask, the attendant refused: he didn't have one to wear, at less than 1mt distance. Vaccination or not, everybody else was wearing one.
Once told I am an english speaker, he said "ok" in order to ignore this and not speak slower or clearer. He never apologize for any of these happenings, nor tried to find a solution.
He must pay attention to these things: nowadays, robots can attend better. We went there in order to buy... in some other places the first statement is "would you like something to drink?". Pease, be better in customer service.

Michael S.

Super

Dragomir D.

Perfect

coco M.

Ich habe meinen Peugeot einmal dort reparieren lassen und werde es leider nicht wieder tun.
Positiv: alle Mitarbeiter waren sehr freundlich und wirkten professionell.
Negativ: Termin über Peugeot App gebucht, aber dann wurde ich angerufen, dass erst deutlich später ein Termin möglich ist. Warum wird er dann als frei angezeigt? Der vereinbarte Termin wurde mir am Tag vorher dann nochmal deutlich weiter nach hinten verschoben. Als es dann repariert war, war ich doch sehr geschockt über den Preis von fast 400 Euro um die Spur zu prüfen und dann einzustellen. Dafür kann ich bei meiner eigentlichen Werkstatt zwei Inspektionen machen lassen.
Leider war es für den Preis nicht mal ordentlich gewaschen oder gesaugt, obwohl ein Schild drin hing.
Zusammenfassend bedanke ich mich für den netten Service, aber werde mein Auto wieder in ein anderes Peugeot Haus bringen.